unsupported InspectorItemTypes for RefreshInspectorTabWatchObject exception thrown to a user

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unsupported InspectorItemTypes for RefreshInspectorTabWatchObject exception thrown to a user
 
Syntomo




Posts: 35
Joined: 2012-07-08
Hello,
One of our users sent us a screenshot with popup that contains a strange error we never seen before and don't know how to reproduce it. Can you tell me please if we did something wrong and how can we avoid such kind errors in next time? Can we hide this popup from users?

User added an image

Thank you,
Georgy Steshin
Posted 07 Nov, 2012 05:38:58 Top
Dmitry Kostochko


Add-in Express team


Posts: 2841
Joined: 2004-04-05
Hello Georgy,

This message box is thrown by the Debug.Assert method. Most likely your user opened an Outlook item of the type that does not exist in the AddinExpress.OL.ADXOlInspectorItemTypes enumeration. The message does not give information about the item type, please ask your customer what item they opened.
Posted 07 Nov, 2012 09:28:04 Top
Syntomo




Posts: 35
Joined: 2012-07-08
Hello Dmitry,
This problem always reproduced by opening a Canceled Meeting item in inspector (double click). What is the correct way to handle this issue?

Thank you,
Georgy
Posted 11 Nov, 2012 16:46:52 Top
Andrei Smolin


Add-in Express team


Posts: 16843
Joined: 2006-05-11
Georgy,

I've just sent you a download link for the asssembly which is supposed to fix this issue.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 12 Nov, 2012 06:51:31 Top