Add-in express loading delay for Office Excel and Word

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Add-in express loading delay for Office Excel and Word
loading Word or Excel takes 2 minutes 
Nachtigall Guido


Guest


Hi,

we installed our software with add-in express at a customer.
-> OS-Version is Office XP with Office 2010

When he runs it as a system administrator it starts very quick.
But if he runs it as a restricted user it takes 2 minutes load Word or Excel.

We try to register (regsvr32 adxloader.dll) it again but it does not help.
Even the registration takes longer than as an administrator, too.
It pauses a long time after creating the new application domain.

Here the log file:
Add-in Express Loader Log File: 10/01/2012 15:59:54

Startup directory: C:\Programme\SAP Business Objects\Disclosure Management\
Loader version: 5.3.2030
------------------
15:59:54 784 1452 Start.
15:59:54 784 1452 Reading the registry key 'HKEY_CLASSES_ROOT\CLSID\{23DBA3B4-BC5A-463F-9983-4822EDDB3562}'
15:59:54 784 1452 Success. The registry key 'HKEY_CLASSES_ROOT\CLSID\{23DBA3B4-BC5A-463F-9983-4822EDDB3562}' is closed.
15:59:54 784 1452 Converting the '{4BA250A6-8BCA-46A6-982A-F340081187C3}' CLSID from string.
15:59:54 784 1452 Success.
15:59:54 784 1452 Attempting to get the class object by the '{4BA250A6-8BCA-46A6-982A-F340081187C3}' CLSID.
15:59:54 784 1452 Success.
15:59:54 784 1452 Creating a new instance of the add-in loader.
15:59:54 784 1452 Success.
15:59:54 784 1452 Loading the configuration from the system registry.
15:59:54 784 1452 Getting the latest CLR version.
15:59:54 784 1452 The latest CLR version is 'v2.0.50727'.
15:59:54 784 1452 The configuration has been loaded successfully.
15:59:54 784 1452 Runtime version: v2.0.50727.
15:59:54 784 1452 Assembly name: cundusStarter, PublicKeyToken=0D3E9B97DCE26C18.
15:59:54 784 1452 Class name: cundusStarter.AddinModule.
15:59:54 784 1452 Attempting to create a new instance of the managed add-in class: CLR - v2.0.50727
15:59:54 784 1452 Loading CLR: v2.0.50727.
15:59:54 784 1452 Calling GetCLRMetaHost method.
15:59:54 784 1452 Failed.
15:59:54 784 1452 The loader will try to use the old Framework API.
15:59:54 784 1452 The CLR v2.0.50727 has been initialized successfully.
15:59:54 784 1452 Creating a new domain setup.
15:59:54 784 1452 Success.
15:59:54 784 1452 Getting the add-in directory.
15:59:54 784 1452 Success. The directory is 'C:\Programme\SAP Business Objects\Disclosure Management\'
15:59:54 784 1452 The configuration file is '(null)'
15:59:54 784 1452 The 'shadow copy' is disabled.
15:59:54 784 1452 Creating a new application domain.
15:59:55 784 1452 Success.
16:00:28 784 1452 Unwrapping the managed class.
16:00:29 784 1452 Success.
16:00:29 784 1452 Querying the add-in extensibility.
16:00:29 784 1452 Querying the custom task panes.
16:00:29 784 1452 Querying the ribbon extensibility.
16:00:29 784 1452 Success.
16:00:29 784 1452 Querying the form regions.
16:00:29 784 1452 Success.
16:00:29 784 1452 Getting the dispid of the 'Dispose' method.
16:00:29 784 1452 Success.
16:00:29 784 1452 The managed add-in class has been created successfully.


Do you have a solution for the problem ?

Regards, Guido
Posted 01 Oct, 2012 10:00:00 Top
Andrei Smolin


Add-in Express team


Posts: 18827
Joined: 2006-05-11
Hello Guido,

In the manual, please check the section "Delays at Add-in Start-up". To be sure that you read the correct version of this chapter, please download the latest version of the manual, see http://www.add-in-express.com/files/docs/adxnet7.pdf.

And you use a really old version of the loader. Is this intended?


Andrei Smolin
Add-in Express Team Leader
Posted 01 Oct, 2012 10:17:03 Top