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Helen Lee
Posts: 3
Joined: 2012-05-30
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Hello There,
I just installed the OutlookAddin and when I tried to send an email message to the internal user, I encountered the error below and the message is not sent. Would you please help look into this error and give me some advices? Thanks much!
<EventData>
<Data>Error Message: The attempted operation failed. An object could not be found. Error Source: at Microsoft.Office.Interop.Outlook.Recipient.get_DisplayType() at SecureEmailAddin.ThisApplication.ThisApplication_ItemSend(Object Item, Boolean& Cancel) in C:\PROJECTS\SSS\Helenlee\SecureEmailAddin\SecureEmailAddin\ThisApplication.vb:line 95</Data>
</EventData> |
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Posted 30 May, 2012 13:31:06
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Eugene Astafiev
Add-in Express team
Posts: 8540
Joined: 2007-07-25
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Hi Helen,
What Outlook add-in did you installed? Could you please specify its name? Did you develop this add-in?
BTW What version and build number of Add-in Express do you use?.NET, Extended MAPI, Windows Phone & RT |
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Posted 31 May, 2012 03:33:25
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Helen Lee
Posts: 3
Joined: 2012-05-30
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Hi Eugene,
Thank you very much for looking into this issue!
The Addin was developed using .net not the Addin Express software and it's name is SecureEmailAddin. |
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Posted 31 May, 2012 08:30:01
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Eugene Astafiev
Add-in Express team
Posts: 8540
Joined: 2007-07-25
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Posted 01 Jun, 2012 11:50:56
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Helen Lee
Posts: 3
Joined: 2012-05-30
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Hi Eugene,
You are right. I went to the wrong forums. When you mentioned registered customer, did you mean users who purchased your Add-in Express producst? I am a registered member, If I have any tech questions that is not related to your Add-in Express product, will you help me out?
Thanks much! |
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Posted 01 Jun, 2012 15:46:21
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Eugene Astafiev
Add-in Express team
Posts: 8540
Joined: 2007-07-25
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Hi Helen,
Yes, I mean those who purchased Add-in Express products and whose subscription to support service is active (60 days for Standard and 1 year for Professional and Premium). We provide technical support related to Add-in Express products only. As you understand we can't answer ALL tech questions :-)
You can find the complete list of support options and services included in each subscription on the Support policies page..NET, Extended MAPI, Windows Phone & RT |
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Posted 04 Jun, 2012 07:35:46
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