Outlook Addin 2010

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Outlook Addin 2010
Getting application error when trying to send an email message to internal user 
This forum has moved to a new location. From now on, please post all your questions about Ribbon Designer for SharePoint on this forum.
Helen Lee




Posts: 3
 Joined: 2012-05-30
Hello There,
I just installed the OutlookAddin and when I tried to send an email message to the internal user, I encountered the error below and the message is not sent. Would you please help look into this error and give me some advices? Thanks much!
<EventData>
<Data>Error Message: The attempted operation failed. An object could not be found. Error Source: at Microsoft.Office.Interop.Outlook.Recipient.get_DisplayType() at SecureEmailAddin.ThisApplication.ThisApplication_ItemSend(Object Item, Boolean& Cancel) in C:\PROJECTS\SSS\Helenlee\SecureEmailAddin\SecureEmailAddin\ThisApplication.vb:line 95</Data>
</EventData>
Posted 30 May, 2012 13:31:06 Top
Eugene Astafiev


Add-in Express team


Posts: 8540
 Joined: 2007-07-25
Hi Helen,

What Outlook add-in did you installed? Could you please specify its name? Did you develop this add-in?

BTW What version and build number of Add-in Express do you use?
.NET, Extended MAPI, Windows Phone & RT
Posted 31 May, 2012 03:33:25 Top
Helen Lee




Posts: 3
 Joined: 2012-05-30
Hi Eugene,
Thank you very much for looking into this issue!
The Addin was developed using .net not the Addin Express software and it's name is SecureEmailAddin.
Posted 31 May, 2012 08:30:01 Top
Eugene Astafiev


Add-in Express team


Posts: 8540
 Joined: 2007-07-25
Hi Helen,

Please note that this forum thread is for Ribbon Designer for Microsoft Sharepoint and Office 365 which is not related to your add-in. Am I right?

Moreover, we provide technical support for registered customers only. You can read more about this on the Add-in Express support service policies page of our web site. That is why I would recommend contacting the SecureEmail add-in developers instead.
.NET, Extended MAPI, Windows Phone & RT
Posted 01 Jun, 2012 11:50:56 Top
Helen Lee




Posts: 3
 Joined: 2012-05-30
Hi Eugene,
You are right. I went to the wrong forums. When you mentioned registered customer, did you mean users who purchased your Add-in Express producst? I am a registered member, If I have any tech questions that is not related to your Add-in Express product, will you help me out?
Thanks much!
Posted 01 Jun, 2012 15:46:21 Top
Eugene Astafiev


Add-in Express team


Posts: 8540
 Joined: 2007-07-25
Hi Helen,

Yes, I mean those who purchased Add-in Express products and whose subscription to support service is active (60 days for Standard and 1 year for Professional and Premium). We provide technical support related to Add-in Express products only. As you understand we can't answer ALL tech questions :-)

You can find the complete list of support options and services included in each subscription on the Support policies page.
.NET, Extended MAPI, Windows Phone & RT
Posted 04 Jun, 2012 07:35:46 Top