Acces denied message during install Wix setup

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Acces denied message during install Wix setup
 
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Henk Beekhuis




Posts: 4
Joined: 2015-12-02
During installation of the wix setup add-in the setup stops, and shows message box "Acces denied"
Found the following message in the application log : Product: Designer for Visual Studio WiX Setup Projects, Standard -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action _9D9916E2_6761_4A77_96D4_63A318083348, location: C:\Program Files (x86)\Add-in Express\Designer for Visual Studio WiX Setup Projects\Bin\Installer.exe, command: Install "C:\Program Files (x86)\Add-in Express\Designer for Visual Studio WiX Setup Projects\\" "" "" "" "1" "1"

User added an image
after that :
User added an image
Posted 23 Oct, 2017 07:53:46 Top
Andrei Smolin


Add-in Express team


Posts: 14094
Joined: 2006-05-11
Hello Henk,

Please follow the suggestions below:

1. Close all Visual Studio instances and make sure there's no devenv.exe processes hanging in the Processes tab of the Task Manager window before you start the installer.

2. Make sure you are an administrator on the PC.

3. Set UAC to its default level.

4. In Control Panel | System | Advanced | Performance | Settings | Data Execution Prevention, set the "... for essential Windows programs and services only" flag.

5. Remove the following registry key, if it exists:
HKEY_CURRENT_USER\Software\Add-in Express\{product identifier} {version} {package}

6. Run setup.exe, not .MSI. If this is applicable, run setup.exe by right clicking it and choosing “Run as administrator” in the context menu.

7. Finally, use the Automatic Activation option in the installer windows.

If the above steps did not help, please restart your machine and run the installer. If the error persists, turn your antivirus software off for a while, install the product, and then turn the antivirus on again.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 23 Oct, 2017 08:00:33 Top
Henk Beekhuis




Posts: 4
Joined: 2015-12-02
Thanks for the hint, it was all about the virus scanner
Posted 23 Oct, 2017 08:11:47 Top
Andrei Smolin


Add-in Express team


Posts: 14094
Joined: 2006-05-11
Thank you for letting us know!

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 23 Oct, 2017 08:30:51 Top