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Harald Holzmann




Posts: 37
Joined: 2017-08-08
Hello,

if i click on the "x" of my toolbar i get the following message: "This action is restricted. For more information, please contact your system administrator."

See the attached image: User added an image.

Thanks for your help,
Harald
Posted 08 Nov, 2017 04:34:58 Top
Andrei Smolin


Add-in Express team


Posts: 14115
Joined: 2006-05-11
Hello Harald,

Do you have a security-related or antivirus-related IE extension enabled? Will the issue persist if you turn that IE extension(s) off?

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 08 Nov, 2017 05:01:51 Top
Harald Holzmann




Posts: 37
Joined: 2017-08-08
Hello Andrei,

i have now disables all add-ons but mime, the problem still exists.

Here is a list of the add-ons:
User added an image

Thanks,
Harald
Posted 08 Nov, 2017 05:09:17 Top
Andrei Smolin


Add-in Express team


Posts: 14115
Joined: 2006-05-11
Harald,

Is the enabled IE extension yours?

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 08 Nov, 2017 05:22:46 Top
Harald Holzmann




Posts: 37
Joined: 2017-08-08
Hello Andrei,

yes it is.

Kind regards,
Harald
Posted 08 Nov, 2017 08:08:04 Top
Andrei Smolin


Add-in Express team


Posts: 14115
Joined: 2006-05-11
Harald,

I suppose you have the AlwaysEnabled property (see the ADXIEToolbarModule) set to true. If so, set it to false.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 08 Nov, 2017 10:35:10 Top
Harald Holzmann




Posts: 37
Joined: 2017-08-08
Andrei Smolin writes:
I suppose you have the AlwaysEnabled property (see the ADXIEToolbarModule) set to true. If so, set it to false.


Exactly. Thanks for your help!

Kind regards,
Harald
Posted 09 Nov, 2017 02:29:57 Top
Andrei Smolin


Add-in Express team


Posts: 14115
Joined: 2006-05-11
You are welcome!

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 09 Nov, 2017 02:43:46 Top