Installation Error

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Installation Error
Could not find file 'C:\Program Files\Add-in Express\Add-in Expess .NET for Internet Explorer\Bin\AddinExpress.IE.dll 
Jared Alexander




Posts: 4
Joined: 2011-12-22
I am running:
Windows XP SP3 (logged in as an administrator account)
Visual Studio Professional 2010

I am using Add-in Express 2011 for Internet Explorer, Standard. I run setup.exe, enter my activation details, which are successful. Then installation continues, and I get the following error:

mscorlib
Could not find file 'C:\Program Files\Add-in Express\Add-in Expess .NET for Internet Explorer\Bin\AddinExpress.IE.dll

I click OK, and I get the following message:
There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.

Please let me know how to resolve this issue.

Thanks!
Posted 22 Dec, 2011 12:30:53 Top
Andrei Smolin


Add-in Express team


Posts: 17169
Joined: 2006-05-11
Hello Jared,

Please try the suggestions below:

Solving Installation Problems
Make sure you are an administrator on the PC.

On Vista, Windows 7 and Windows 2008 Server, set UAC to its default level.
In Control Panel | System | Advanced | Performance | Settings | Data Execution Prevention, set the "... for essential Windows programs and services only" flag.

Remove the following registry key, if it exists:
HKEY_CURRENT_USER\Software\Add-in Express\{product identifier} {version} {package}

Run setup.exe, not .MSI.

Finally, use the Automatic Activation option in the installer windows.


Does it help?

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 23 Dec, 2011 01:30:03 Top
Jared Alexander




Posts: 4
Joined: 2011-12-22
Thanks for the tips. I did as you said, except I am not able to do online activation as the computer does not have access to the internet. Offline activation is successful. Now I am getting a new error:

"Error writing to file: C:\Program Files\Add-in Express\Add-in Express .NET for InternetExplorer\Docs\Add-in Express Class Reference for VS 2010.url. Verify that you have access to that directory."

Try Again or Cancel buttons

I click try again and same error. Very strange. I have checked, and that directory does exist, and the file exists as well. Clicking Cancel aborts the installation.

Please help.

Thanks!
Posted 23 Dec, 2011 08:46:05 Top
Andrei Smolin


Add-in Express team


Posts: 17169
Joined: 2006-05-11
Hello,

Are you really an administrator on that PC? Have you run setup.exe or .MSI? What is the state of UAC?

Make sure that the registry key mentioned above is deleted before running setup.exe.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 24 Dec, 2011 04:42:50 Top
Rafiqul Islam




Posts: 4
Joined: 2011-12-24
Hi Andrei,
is there any way to minimise the size of AddinExpress.IE.dll. My app is ending up with a size of 4.25MB. I want to make it less than 3MB.

Thanks
Rafiq
Posted 28 Dec, 2011 02:39:13 Top
Andrei Smolin


Add-in Express team


Posts: 17169
Joined: 2006-05-11
Hi Rafiqul,

Mmm, I can't imagine how to achieve this.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 28 Dec, 2011 04:37:49 Top
Jared Alexander




Posts: 4
Joined: 2011-12-22
Andrei,

Yes, I am definitely an administrator. In Control Panel, User Accounts, I am listed as a "Computer administrator".

I ran setup.exe.

There is no UAC, I'm running Windows XP.

The registry key was deleted.

I get a new error sometimes, it is:

"Error writing to file: C:\Program Files\Add-in Express\Add-in Express .NET for Internet Explorer\Docs\Add-in Express Class Reference for VS 2010.url. Verify that you have access to that directory"

So weird....please help!

Thanks!
Posted 28 Dec, 2011 09:14:08 Top
Andrei Smolin


Add-in Express team


Posts: 17169
Joined: 2006-05-11
Hello,

Please check these things:
- free space at the hard drive,
- you can create a file in Program Files

Is the sytem properly updated?

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 29 Dec, 2011 05:32:58 Top
Jared Alexander




Posts: 4
Joined: 2011-12-22
Yes, I checked all those things. Gave up and switched to a Windows 7 machine. It now installs just fine.

Thank you
Posted 30 Dec, 2011 09:14:06 Top
Eugene Astafiev


Add-in Express team


Posts: 8540
Joined: 2007-07-25
Hi Jared,

Thank you for letting us know and good luck with your add-in project! ;-)
.NET, Extended MAPI, Windows Phone & RT
Posted 04 Jan, 2012 06:09:03 Top