"Some components of coDcsWordAddin don't support your current configuration of microsoft word" message

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"Some components of coDcsWordAddin don't support your current configuration of microsoft word" message
 
Tim Smet




Posts: 36
Joined: 2015-10-06
Hi,

I just downloaded and rebuilded our word addin using the latest available version for delphi vcl (adxvlc-v803-b1441-pre).

When i run word during loading of the addin the following message is displayed:

"Some components of coDcsWordAddin don't support your current configuration of microsoft word" message

User added an image


As far is can tell it might have something todo with the TadxWordTaskPane as i can't get it to display anymore and it seems changing the settings you mentioned to me in an earlier topic i created about the taskpane becomming visible outside word window from "optimize for best view" to "optimize for compatibility" makes the message go away.

I'm guessing this this means the new version does not fix that problem yet and is displaying a message instead at the moment. Will this get fixed eventually or do we have to change something in source code / dfm's to make it compatible again with "optimize for best view" setting which is the default in word with this new release?
Posted 22 May, 2018 05:50:14 Top
Andrei Smolin


Add-in Express team


Posts: 16162
Joined: 2006-05-11
Hello Tim,

What you see is a reaction to the recent feature introduced in Office 2016: support of multiple monitors with different DPI settings. This feature isn't supported in Add-in Express version 8. To avoid this, you can select the "Optimize for compatibility" option button on the General tab of the dialog window which you open via File | Options.

We are going to publish a new Add-in Express version supporting multiple DPIs in June.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 22 May, 2018 06:06:34 Top
Tim Smet




Posts: 36
Joined: 2015-10-06
Hi Andrei,

thanks for letting us know, i'll test a new version around june then
Posted 22 May, 2018 07:08:07 Top
Andrei Smolin


Add-in Express team


Posts: 16162
Joined: 2006-05-11
I'll post a note here when it is published.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 22 May, 2018 07:22:28 Top
Mark Stevens




Posts: 36
Joined: 2014-09-15
I have a few users who've had this message as well. That's with Word 2016 on Windows 10. It's not critical but I'll be interested in a new version to deal with this as well...
Posted 31 May, 2018 13:36:41 Top
Andrei Smolin


Add-in Express team


Posts: 16162
Joined: 2006-05-11
Hello Mark,

You'll see my message here when the new build is published.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 01 Jun, 2018 10:04:34 Top
Mark Stevens




Posts: 36
Joined: 2014-09-15
I don't know if you are aware of any other issues related to this multi-monitor/dpi change?

I do have a few users on the latest version of Word 2016 and Windows 10 who have a strange problem with a Word task pane. The pane when it's opened doesn't display properly and just shows as an empty white box with no border or contents.

It started happening after they had an update on their system. It was working fine before the update.

Any ideas?

Thanks
Posted 07 Jun, 2018 09:46:24 Top
Andrei Smolin


Add-in Express team


Posts: 16162
Joined: 2006-05-11
Hello Mark,

Does the issue go away if you select the the "Optimize for compatibility" option on the General tab of the dialog window which you open via File | Options? If so, the issue occurs because your Add-in Express version doesn't support multiple DPIs feature of Office.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 07 Jun, 2018 09:56:41 Top
Mark Stevens




Posts: 36
Joined: 2014-09-15
Hi Andrei

You're right it did fix the issue.

So would the new version of ADX have some way of dealing with this? An option or function call?

Thanks
Mark
Posted 16 Jun, 2018 07:33:54 Top
Andrei Smolin


Add-in Express team


Posts: 16162
Joined: 2006-05-11
Hello Mark,

Have a look at Andrei Smolin Add-in Express version 9 adds support for multiple monitors in Office. Although that blog targets the .NET edition of Add-in Express, it gives an idea of what you'll have to do.

Actually, that post doesn't disclose that supporting multiple DPIs may be really difficult if the controls used in your add-in wrongly assume (or implement) something and this makes them incompatible with multi-DPI support in Office. In .NET, we saw such controls among standard controls supplied with Visual Studio e.g. TabControl.

Moreover, at https://msdn.microsoft.com/en-us/library/windows/desktop/mt843498(v=vs.85).aspx they write:

Desktop applications that use older Windows programming technologies (raw Win32 programming, Windows Forms, Windows Presentation Framework (WPF), etc.) do not automatically handle DPI scaling and, as a result, will render blurry or be sized incorrectly in many common usage scenarios unless work is done by the developer to handle these scenarios.


That is, it turns out that the technologies that you (and us) use to draw controls becomes declared old all of a sudden. It doesn't look like the future will be calm and easy.

We are going to publish Add-in Express for Office and VCL, version 9 tomorrow or the day after tomorrow.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 18 Jun, 2018 02:45:19 Top