Two Excel instances hang

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Two Excel instances hang
Simple add-in with TaskPane hangs Excel 2007 when run twice (Excel) 
Micha? G??bowski


Guest


Dear Sirs,

I am not sure if it is my local problem or something broader. When I run second instance of Excel, my add-in makes this instance to hang (constantly redrawing Excel window). W7/64, O2007/32.

Steps to reproduce:
1) Create new ADX COM Add-in (use some defaults).
2) Create single Excel Task Pane, save it.
3) Create ExcelTaskPaneManager and add there this single panel (by assigning TadxExcelTaskPane1 to TaskPaneClassName).
4) Run Excel once.
5) Run Excel second time (leaving running previous instance).

Effect: second instance hangs by constantly redrawing itself (W7/64+O2007/32).

I checked registry to disable any other potential add-ins.

I tried to reproduce it on W7 + O2013 but with no luck.
Is it my only problem or it happends?

Michal
Posted 07 Aug, 2015 16:59:39 Top
Andrei Smolin


Add-in Express team


Posts: 18825
Joined: 2006-05-11
Hello Micha?,

We've reproduced the issue. It is now filed under #7705 in our bug-tracking DB. When it is fixed, you'll find this number in whatsnext.txt. We are going to fix it in the next add-in Express build.


Andrei Smolin
Add-in Express Team Leader
Posted 10 Aug, 2015 05:15:27 Top
Micha? G??bowski


Guest


Andrei, Thank you for quick response. Could you roughly assess date of next build? I'd like to know if I have to recreate add-in to use standard delphi forms instead of task panes or better wait for solution. The problem would not be as urgent if the excel preview were not start one instance in explorer file preview, then manually running Excel does the same problem (however not at once).
Michal
Posted 10 Aug, 2015 09:02:35 Top
Andrei Smolin


Add-in Express team


Posts: 18825
Joined: 2006-05-11
Hello Micha?,

There's a bit of uncertainty on the next build. We will find a way to fix the issue and send it to you in September.


Andrei Smolin
Add-in Express Team Leader
Posted 11 Aug, 2015 04:15:08 Top
Andrei Smolin


Add-in Express team


Posts: 18825
Joined: 2006-05-11
Hello Micha?,

I've sent you an email with a download link for the build that fixes the issue for us. Please check you Inbox.


Andrei Smolin
Add-in Express Team Leader
Posted 13 Oct, 2015 11:03:30 Top