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Feature List
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Standard
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Life-time developer license
Your license will never expire, i.e. you purchase the product once and can use your copy for life time.
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1 year of minor updates
Between major version releases we usually publish 2 or 3 large-scale updates, which include bug fixes, improvements and new features. You get all those minor updates for free.
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Standard support service
We'll provide help for questions regarding the functionality of our products, programming issues, explanations of error messages, deployment, debugging and questions related to host application objects models.
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60 days
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1 year of free new major versions
About once in a year we release a new major version of the product, which contains significant improvements, and provides support for the latest versions of Microsoft Office, IE or Outlook Express, Visual Studio or Windows. You get all new major versions released within 1 year since the date of purchase free of charge.
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Source code
With the run-time source code you get the complete reference that gives you the most complete picture of Office, IE or Outlook Express extensibility and a wealth of tips & tricks implemented in Add-in Express. Our source code (run-time and design-time) gives you the possibility to rebuild our run-time assemblies or design-time tools.
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1 year of participation in beta programs
Normally, our every major release is preceded by 2 or 3 betas. Due to your participation in our beta testing program, you can ensure the compatibility of your project with upcoming releases of Microsoft Office, IE, Outlook Express, Visual Studio or Windows, as well as suggest that we add some special features for your projects.
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1 year of premium support service
Support requests from Premium package customers always take priority on our forums or in e-mail. We'll provide help for questions regarding the functionality of our products, programming issues, explanations of error messages, deployment, debugging and questions related to host application objects models. Besides that, you get screencasts and code samples that we create especially for you.
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Escalation of your issues to core developers
This service allows you to directly communicate with the developers of the product that you purchased. After you send an escalation request, our developers start looking into your issue as soon as possible.
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Code review
2-3 times a year we can review your code for the correct usage of object models. You are free to send us your code with business logics removed. The result of code review is our comments pointing to problem and suggesting solutions.
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Wide-ranging solution research service
This service includes research on the possibility and ways of realization of the required functionality, creating small sample projects that illustrate the key points of the solution: UI, use of events, properties and methods of the object model; interaction of several extensions in one project, etc.
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