Extrange error

Add-in Express™ Support Service
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Extrange error
was sent for one of my add-on testers 
Juan Carlos Ruiz Pacheco




Posts: 40
Joined: 2010-05-11
hello,
me again...

one of my 'testers' have sent this screenshot before he install the add-on:

User added an image

Uploaded with ImageShack.us

I can't reproduce the error, but maybe you know exactly what is happen.


thanks.
Juan Carlos Ruiz
Microsoft MVP Visual C#
Systems Engineer
MCP, OCA, OCP
Posted 27 May, 2010 17:04:26 Top
Sergey Grischenko


Add-in Express team


Posts: 6928
Joined: 2004-07-05
Hi Juan.

Probably he registered the add-on without the adxloader64.dll file. Please check it.
Posted 28 May, 2010 08:56:37 Top
Juan Carlos Ruiz Pacheco




Posts: 40
Joined: 2010-05-11
It seems to be an x86 PC.

Today other client have sent this:
User added an image

Uploaded with ImageShack.us

I'm waiting aditional info from my client.
Juan Carlos Ruiz
Microsoft MVP Visual C#
Systems Engineer
MCP, OCA, OCP
Posted 31 May, 2010 14:32:49 Top
Juan Carlos Ruiz Pacheco




Posts: 40
Joined: 2010-05-11
XP profesional Service pack 3 - 32 bits.
Version 5.1 build 2600.xpsp_3_gdr.100216-1514
2007
------------------------------------------------------------------
Detailed technical information follows:
---
Date and Time: 31/05/2010 02:26:58 p.m.
Machine Name: JORBOR
IP Address: 10.0.0.1
Current User: xxxx\JORBOR

Application Domain: C:\Archivos de programa\Microsoft\Add-On-xxxx\
Assembly Codebase: file:///C:/Archivos de programa/Microsoft/Add-On-xxxx/AddinExpress.IE.DLL
Assembly Full Name: AddinExpress.IE, Version=6.1.368.0, Culture=neutral, PublicKeyToken=4416dd98f0861965
Assembly Version: 6.1.368.0
Assembly Build Date: 31/05/2010 10:18:03 a.m.

Exception Source: AddinExpress.IE
Exception Type: System.ApplicationException
Exception Message: Can't create a subclass for the InternetToolbarHost window.
Exception Target Site: ADXIEModule_DownloadBegin

---- Stack Trace ----
AddinExpress.IE.ADXIEModule.ADXIEModule_DownloadBegin()
AddinExpress.IE.DLL: N 0896 (0x380) IL
Juan Carlos Ruiz
Microsoft MVP Visual C#
Systems Engineer
MCP, OCA, OCP
Posted 31 May, 2010 14:39:21 Top
Sergey Grischenko


Add-in Express team


Posts: 6928
Joined: 2004-07-05
Hi Juan.

Please send me the project on the support email. I will test it.
Posted 03 Jun, 2010 06:00:33 Top